Refund & Cancellation Policy

1. Before confirming an order

Please review the service details, scope, applicable pricing, revision allowance and expected delivery arrangements before confirming an order.

2. Cancellation before work begins

A cancellation request made before work has started may be eligible for cancellation and refund. Contact us promptly so we can confirm the status of the work and any refund due.

3. Customized graphic designing in progress

Once substantial work has begun, the refundable amount may depend on the amount of work already completed. We will explain the work completed and the basis for any deduction. A cancellation does not automatically make the full fee non-refundable.

4. Completed digital designs

If a completed customized digital design has already been delivered according to the agreed requirements, refunds may not normally be available unless there is a genuine service issue. If the work does not match the agreed scope, tell us what is wrong so we can assess a correction, appropriate refund or other fair resolution.

5. Duplicate or accidental payments

Report duplicate or accidental payments to support with the payment date, amount and necessary transaction reference. Do not send payment authentication credentials. We will verify the transaction and confirm the appropriate resolution.

6. Payment processing charges

Any deduction for a non-recoverable payment processing charge will apply only where permitted by applicable law and the payment provider’s terms, and where disclosed before payment. We will explain any deduction and the approved refund amount. No undisclosed or arbitrary cancellation fee will be applied.

7. Refund processing and timeline

Once approved, ASFORNOW will initiate the refund within 2–3 business days, normally to the original payment method. If that method is unavailable, we will agree a suitable alternative with you. Bank or payment-provider credit times are separate from our initiation time and depend on the payment method; they may take 7–14 business days. We will share the refund reference where available. Contact us if the stated provider timeframe has passed.

8. How to request cancellation or refund

Email asfornow@zohomail.in or call +91 8637367859. Include your name, service or order reference, reason for the request and, if paid, the payment date, amount and transaction reference. Do not send PINs, OTPs, CVV or banking passwords. We will review the service status and communicate the outcome and any refund calculation.

9. Graphic design consultations

The consultation fee, duration, scope and cancellation arrangements are agreed before booking. A cancellation before the consultation starts may be eligible for a refund or rescheduling. Completed consultations are normally non-refundable unless there is a genuine service issue. If ASFORNOW cannot provide the agreed consultation, you may choose an alternative appointment or a refund for the undelivered service.

10. Questions and service concerns

Contact ASFORNOW using the details below with your order or enquiry reference, if available. These terms do not restrict any remedies or consumer rights available under applicable Indian law.

Contact ASFORNOW

Support Email: asfornow@zohomail.in
Support Phone: +91 8637367859
Monday – Saturday, 10:00 AM – 7:00 PM IST

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